General Manager

OsteoStrong Mar Vista
Job Description
Do you love helping people be active and healthy? Do you like to smile and to work with people of all ages? Are you attracted by the idea of delivering exceptional performance and growing professionally? Are you kind, compassionate and enthusiastic about working with people in a fun wellness environment? Are you seeking a full-time position in a growing business and a rewarding environment? Are you the kind of person who never says, “That’s not my job”. Does this sound like you?

The OsteoStrong Center Manager is responsible for creating a client-focused, energetic, positive environment and possess a strong desire to maximize center revenue and occupancy. He/she must be a people-focused leader who loves health & fitness and is self- motivated.

Key Responsibilities

 
  • Oversee the day-to-day operations of the center
  • Ensure center revenue and profitability goals are met each month
  • Resolve/attend to all client booking requests and issues
  • Manage appearance and cleanliness of center
  • Manage referrals & process client purchases
  • Manage inventory of retail merchandise center supplies
  • Ensure prompt response to center emails/voicemails/text & follow up with all leads daily
  • Manage a team of 5-10 employees. Interview, hire, train, develop, and terminate employees as necessary. Build a strong team working environment
  • Promote OsteoStrong and encourage new memberships & convert prospects to members. Welcome, engage and retain clients
  • Handle complaints, problems, etc. and escalate if/when necessary
  • Work with center owners on events and marketing-related efforts
  • On-going community outreach & management of in-studio promotions
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Contact Information